Privacy Policy

Last Updated: October 25, 2025

Snaply Co., Ltd. (“Snaply”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use the Snaply mobile application, website, and related services (“Services”).

By using Snaply, you agree to this Privacy Policy. If you do not agree, please stop using our Services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Information You Provide

  • Email address (used for login and communication)

  • Verification code (sent to your email for authentication)

  • Photos and media you upload, edit, or share through Snaply

  • Feedback or messages you send to us via email or in-app support

B. Automatically Collected Information

  • When you use Snaply, we may automatically collect:

  • Device information (model, OS version, language, time zone)

  • App usage data (features used, time spent, interactions)

  • Log data (IP address, device ID, crash reports)

  • Location information (only if you grant permission)


C. Cookies and Similar Technologies

  • We use cookies, local storage, and analytics tools (e.g., Google Analytics, Firebase) to improve user experience and app performance. For more information, see our Cookie Policy.

2. How We Use Your Information

We use your information to:

  1. Operate and maintain the Snaply platform

  2. Authenticate and secure your account

  3. Deliver and improve app features

  4. Analyze usage and improve performance

  5. Enable photo sharing and personalization

  6. Communicate updates, offers, and service notices

  7. Comply with legal obligations


3. Sharing of Information

We do not sell or rent your personal information. However, we may share limited data with:

  1. Service providers that help us operate the app (e.g., hosting, analytics, email delivery)

  2. Social media platforms (only if you choose to share photos externally)

  3. Legal authorities, if required by law or to protect rights and safety

  4. All third-party partners are bound by confidentiality and data protection obligations.


4. Data Storage and Security

our data is stored securely using cloud infrastructure (such as Railway) with encryption and access controls. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration.

However, no method of transmission or storage is 100% secure. You use the Services at your own risk.


5. ⁠International Data Transfers

As a Japan-based company serving global users, your information may be processed in other countries where our service providers operate.

We ensure that such transfers comply with applicable data protection laws (e.g., GDPR, APPI).

6. Your Rights

  1. Depending on your location, you may have rights to:

  2. Access or receive a copy of your data

  3. Request correction or deletion of your data

  4. Withdraw consent for processing (e.g., analytics or cookies)

  5. Object to certain uses of your data

  6. To exercise these rights, contact us at hello@snaplyapp.com.

  7. We may verify your identity before processing your request.

7. Data Retention

We retain your information only as long as necessary to provide our Services or as required by law. You can request deletion of your account and associated data at any time by emailing us.

8. Children’s Privacy

Snaply is not intended for children under 13 years old (or under the minimum legal age in your country). If we learn that we have collected data from a child without parental consent, we will delete it immediately

9. Links to Third-Party Services

Our Services may include links or integration with third-party platforms (e.g., Instagram, TikTok, X/Twitter).

Your interactions with those platforms are governed by their own privacy policies. Snaply is not responsible for their data practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any significant updates via the app or email.The latest version will always be available at snaplyapp.com/privacy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data,

please contact: hello@snaplyapp.com

Snaply Co., Ltd.

1-13-9 Itabashi, XE 401, Itabashi-ku, Tokyo, Japan